McAfee offers to “repay” the costs of his last update.

If you are a home user of McAfee and last week you made “the mistake” of leaving your updating in automatic to your antivirus, you already know that McAfee had released a false positive DAT that considered SVCHOST.EXE a virus and tried to remove it. This corruption in the update file affected only the Windows XP SP3. The update in question was the release 5958 and was replaced in a few hours!! By the 5959 that solved the issue. Here is the official response on the next day: http://siblog.mcafee.com/support/mcafee-response-on-current-false-positive-issue/

Being aware that they could loose costumers, McAfee launched an official message today that they will extend (free of charge) the license of the affected users for 2 years and “will reimburse reasonable expenses, such as a visit to a local tech support specialist.”  Here is the page: http://us.mcafee.com/en-us/landingpages/np5959.asp?cid=77220

So, in other words, we apologize for killing your Windows, but it happens. At least is not as worse as with Kaspersky in 2007 when they deleted EXPLORER.EXE.

(http://www.channelregister.co.uk/2007/12/20/kaspersky_false_alarm/)

And the list of faults of great AV producer can continue.

Until next time,

Mihai out.

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