Today I’m going to describe my tests done on Eurovoice.
Eurovoice is a product of EuroWeb, a grand web provider in Romania. Their number assignment starts like this: 03xxxxxxxx. The Service has also a directory that is accessible to all users which is a nice thing if you wish to know if your friends are already registered.
|The prices||Are fair. It will cost you about 0,025 Euro/minute to make a phone call in the fixed line in Romania and on the mobile network – 0,089 Euro/minute. The official price list can be found http://www.eurovoice.ro/eurovoice_tarife.html|
|Are the phone calls in the provider’s network free?||Yes!|
|Does it have a Voice mail?||Yes!
|Does it have a cost control service?||Yes! (the best of all)|
|Does it have a STUN service?||NO!|
|Can you buy the credit On-Line?||Yes!|
The good part:
The phone service has a good quality and the tech support is present 24/24h. You can get a 1 € credit by just telling the support what’s your opinion about their service.
The support is young and they do not have so much experience. But they make up with the perseverance and knowing the value of a client (a thing so very rare this days in Romania). To make you a picture of what I’m talking about I’m going to tell you that they called me several times in Italy from RO (more then 150 minutes in a total of two years of service) to help me solve several problems that I had with their service.
The best part of the service is the management system used by them. It gives you the complete control of all aspects of the account. That means you can:
- block unwanted numbers
- see your call details
- set dial regulations
- set the e-mail address to which your robot messages will be delivered
- register a welcome message on the robot (*from the telephone)
- see the detailed list of the calls
- block hidden numbers
- see the registered devices on the server for your account
- set the alias of your number
- set the redirect number
- do not disturb hours
- create number categories
- forward the call to another sip account
Another feature that Eurovoice is giving (for free) is the posibility to view the detailed list of the calls that were made using that number. The service’s name is CDR On-lineCostControl and can be accessed here: https://webcare.eurovoice.ro/CDRTool/index.phtml?CDRc=d5d5329edae741b74e8a5fe17ae4df48
The bad part:
It has no STUN server support! That means that if you are behind a firewall that does NAT (Network Address Translation), or behind several NAT’s, your account won’t work. & at the moment the web registrations are closed so you can only register by dialing their support number and recharging your number with at least 10€. Also the accounts without credit are blocked under an indefinite term (probably until they will expire).
The registration page: http://www.eurovoice.ro/sec/inregPrepaid.php
The management page: https://secure.dns-hosting.info/sip_settings.phtml
The on-line telephone book: http://www.eurovoice.ro/carte.php
X-lite configuration: http://www.eurovoice.ro/tutoriale/13.pdf
Email address: [email protected]
At the end of the day this provider scores high on the support and the advanced controls over your line. I’m giving them an 8.7 only because they don’t have implemented the SMS option and they do not have another way to recharge the credit other than paying with your credit card (PayPal for example).
Copyright (c) 2010 Mihai Radoveanu. All Rights Reserved.
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